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The processor data (variables) that are returned upon transactions from payment processor site are stored here when you have enabled this option from Settings/Website Settings/Logs Settings Page. In other words, IPN (Instant Payment Notification) data is stored for future reference.

Viewing Processor Trace Logs
  • On the Logs / Processor Trace page, the processor data will be displayed under the following headings
    • M. Id -
    • Log Date - This denotes the particular date and time of the processor log.
    • Processor Id - This displays the ID of the Processor.
    • Payment Processor - This displays the payment processor like STP, Payza, PayPal etc.
    • Transaction No. - This is the transaction number of the payment that was executed.
    • Type -
    • IP Address -
    • IPN Content -
Searching Processor Trace Logs
  • You will find various parameters under the Search Option that you can use to search for a specific processor data. The parameters are as follows
    • Search By - You need to select a parameter here by which you want to search the processor data. There are five parameters available namely, Member Id, Payment Processor, Transaction No., Type and IP Address.
    • Search For - Specify the criteria here, which you have selected in the "Search By" parameter.
    • From - Choose the starting date from when you want to search the processor trace log.
    • To - Select the date till which you want to search the processor trace log.

After selecting the above parameters, click on the search button and the processor trace log records will be displayed.

You can also choose the number of results you wish to be displayed per page. Click on the drop down box next to the "Result Per Page" located at the bottom of the Logs / Processor Trace page. You will see five options for results per page there: 10, 50, 100, 200, 500.

Note : You can also download the Processor trace logs in the form of a CSV file. Click on the "Download CSV File" button on the Logs / Processor Trace page.

Deleting Processor Trace Logs

You can also delete the processor trace logs. To do this, click on the "Delete All Logs" button and all the Processor Trace logs will be deleted.

Note : Admin Can Block Any Particular User or IP Address By Just Clicking on The Respective Icons in The User Status or IP Status Columns to Prevent That User From Logging in or Prevent Anyone Logging in From That Particular IP Address Respectively. Click on The Icon Again to Unblock.